Accessibility has long since been the elephant in the room at Reputation. Despite the company’s desire to become ADA compliant, particularly with our many healthcare clients, the challenge of it felt overwhelming, and no one seemed willing to take on the responsibility of tackling such a significant effort. I recognized the need for action and knew that I needed to take the first step toward making a real change in our organization.
To get started, I turned to research, brushing up on my knowledge and reaching out to experts. I worked on educating our product team and company leadership on the importance of accessibility in our products. I achieved this by presenting at leadership meetings, holding lunch and learn sessions, sharing accessibility resources and checklists, and starting an accessibility advocates group that included members from different departments.
One of my biggest successes was getting Reputation to work with Level Access, a leading accessibility consulting firm, to conduct formal accessibility audits of our products. This initiative helped us identify and address accessibility issues across our offerings.
While we are not yet formally ADA compliant, we are committed to continuously improving our accessibility efforts and making our products more inclusive for all.